Post Offices

Australia Post Shop
113-115 Main Street
Tel: 13 13 18
Hours: 9am to 5pm Monday to Friday; 9:30am-12.30pm Saturday
Web: https://auspost.com.au
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Bowenfels LPO
341A Main Street
Tel: 6351 2377
Hours: 9am to 5pm Monday to Friday
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Cullen Bullen CPA
Castlereagh Highway Cullen Bullen 2790
Tel: 6359 0613
Hours: Monday-Friday 7:30am-5pm, Saturday 8am-5pm, Sunday10am-5pm
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Portland LPO
19 Williwa Street
Tel: 6355 5025
Hours: 9am-5pm Monday to Friday

Wallerawang LPO
32 Main Street
Tel: 6355 1158
Hours: Monday to Friday 9am to 12.30pm, 1.30pm to 5pm

Police Services

For emergencies dial 000

 Crimestoppers 
Tel: 1800 333 000
Hours: 24 hours 7 days
Web: www.crimestoppers.com.au

Lithgow Police Station
244 Mort Street
Tel: 6352 8399
Web: www.police.nsw.gov.au

Police Assistance Line
Tel: 131 444 for non-urgent contact 24/7
PO Box 445
Web: www.police.nsw.gov.au
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Police Stations

  • Capertee: 6359 0101 not open 24 hours
  • Lithgow: 6352 8399 open 24 hours
  • Portland: 6355 5200 not open 24 hours
  • Wallerawang: 6355 1303 not open 24 hours

Fire Services

Fire & Rescue NSW – Fire Stations

For emergencies dial 000.

Lithgow
58 Cook Street
Tel: 6351 3366
Email: info@fire.nsw.gov.au
Web: fire.nsw.gov.au

Lithgow West
Cnr Rabaul & Bren Street
Tel: 6351 3705

Portland
Lot 36 Williwa Street
Tel: 6355 5173

Wallerawang
1 Cripps Ave
Tel: 6355 1005

Rural Fire Service

For emergencies dial 000.

Lithgow
Silcock St
Tel: 6353 1862; bushfire information line 1800 679 737
Web: http://www.rfs.nsw.gov.au
Office hours: 8.30am to 5pm Monday to Friday
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Local Government

Lithgow City Council
180 Mort St
Tel: 6354 9999
Email: council@lithgow.nsw.gov.au
Web: www.lithgow.nsw.gov.au
Office hours: 8.15am to 4.30pm Monday to Friday
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Lithgow Library Learning Centre
157 Main Street
Tel: 6352 9100
Email: lithgow.library@lithgow.nsw.gov.au
Web: www.library.lithgow.com
Contact: Terry O’Keefe
Hours: 9am to 6pm Monday to Friday and 9am to 12 noon Saturday

Portland Library
67 Williwa Street Portland 2845
Tel: 6355 5355
Email: portlandlibrary@lithgow.nsw.gov.au
Hours: Tuesday and Wednesday 10am-1pm and 2pm-6pm, Thursday and Friday 2pm-6pm, Sat 9am-12 noon.

Rydal Library
Railway Station Rydal 2790
Tel: 6355 6328
Hours: 10am – 1pm Saturday

Wallerawang Library
Council Chambers, Main Street Wallerawang 2845
Tel: 6355 1101
Email: wanglibrary@lithgow.nsw.gov.au
Hours: Tuesday and Wednesday 10am-1pm and 2pm-6pm , Thursday and Friday 2pm-6pm, Sat 9am-12 noon.

Ombudsmen

An Ombudsman is a person who can investigate and resolve disputes between people & government. This is a free service.

Commonwealth Ombudsman
Tel: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: www.ombudsman.gov.au
Hours: 9am-5pm Monday-Friday except public holidays.

Energy & Water Ombudsman NSW (EWON)
Tel: 1800 246 545
Email: omb@ewon.com.au
Web: www.ewon.com.au
Hours: Monday to Friday 9am-5pm excluding public holidays.

Fair Work Ombudsman
Tel: 13 13 94
Web: www.fairwork.gov.au
Hours: 8am-5.30 pm Monday-Friday except public holidays.

Financial Ombudsman Service
Tel: 1800 367 287
Email: info@fos.org.au
Web: www.fos.org.au
Hours: 9am-5pm Monday-Fridays
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Ombudsman New South Wales
Tel: 1800 451 524
Email: nswombo@ombo.nsw.gov.au
Web: www.ombo.nsw.gov.au
Hours: 9am – 4pm Monday to Friday for complaints or enquiries.

Private Health Insurance Ombudsman
Tel: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: www.ombudsman.gov.au
Hours: 9am-5pm Monday-Friday except public holidays.

Telecommunications Industry Ombudsman
Tel: 1800 062 058
Web: www.tio.com.au
Hours: 9:00am to 5pm Monday to Friday

State Government

NSW Government Website
Web: www.nsw.gov.au
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Ambulance Service
Tel: in emergency call 000
Web: www.ambulance.nsw.gov.au
Hours: 24 hours 7 days
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Anti-Discrimination Board of NSW

Department of Justice
Tel: 1800 670 812

Email enquiries: adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au
Web: www.antidiscrimination.justice.nsw.gov.au
Hours: 9am-1pm, 2pm-4pm Monday-Friday
All complaints must be made in writing.
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NSW Civil &Administrative Tribunal (NCAT)
Tel: 1300 006 228
Web:  http://www.ncat.nsw.gov.au/
Includes guardianship, tenancy, building works
Hours: 9am-4.30pm Monday-Friday except public holidays
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Community Corrections Office
43 Main Street
Tel: 6352 1555 or 13 77 88 24/7
Email: info@service.nsw.gov.au
Web: www.service.nsw.gov.au
Hours: 8.30am to 4.30pm Monday to Friday
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Court House – Department of Attorney General & Justice
Cnr Mort and Bridge Streets
Tel: 6351 3265
Web: www.lawlink.nsw.gov.au
Hours: 9am to 1pm, 2pm to 4pm Monday to Friday

Fair Trading
Tel: 13 32 20
Web: www.fairtrading.nsw.gov.au
Hours: 8.30am-5pm Monday-Friday.
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Fair Trading-Bathurst Registry
Tel: 6333 1400
Web: www.fairtrading.nsw.gov.au
Hours: 8.30am to 5pm Monday to Friday

Health Care Complaints Commission
Tel: 1800 043 159
Email: hccc@hccc.nsw.gov.au
Web: www.hccc.nsw.gov.au
Hours: 9am-5pm Monday-Friday

Law Access
Tel: 1300 888 529
Web: www.lawaccess.nsw.gov.au
Hour:  9am- 5pm Monday – Friday.
Law Access is a government online and telephone service that provides free legal information, referrals and in some cases, advice for people who have a legal problem in NSW.

National Parks & Wildlife Service (NPWS)
Hartley Historic Site, Hartley 2790
Tel: 6355 2117 or 1300 072 757
Email: info@environment.nsw.gov.au
Web: www.nationalparks.nsw.gov.au
Hours: 10am-4.30pm Monday-Friday.

NSW Health
Tel: 9391 9000
Web: www.health.nsw.gov.au

Service NSW
Shop 1 Lithgow Valley Plaza
Tel: 13 77 88 24/7
Email: info@servicensw.gov.au
Web: www.service.nsw.gov.au
Hours: 8.30am-5.30pm Monday-Friday

Seniors Card
Tel: 13 77 88
Web: www.seniorscard.nsw.gov.au
Hours: 9am-5pm Monday-Friday.

Sydney Trains
Lithgow Railway Station – 6354 9507
Tel: 131 500 – transport information 24/7
Web: http://www.sydneytrains.info

Transport Infoline
Tel: 131 500 bus, ferry, train
Web: www.transportnsw.info

Workcover NSW
74 McNamara Street Orange 2800
Tel: 6392 7600 or 13 10 50 for information/general enquiries
Web: www.workcover.nsw.gov.au
Hours: 8.30am to 4.30pm Monday to Friday
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Australian Government

Australian Government Website
Web: www.australia.gov.au
Includes all Australian government sites.
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Australian Taxation Office
Tel: 132 861
Web: www.ato.gov.au
Hours: 8am-6pm Monday-Friday; 10am-4pm Saturday. closed public holidays.

Department of Human Services

Lithgow Service Centre
176 Mort Street
Assisted & digital services: Centrelink & Medicare: Digital services only: Child Support
Web: www.humanservices.gov.au
Hours: 8.30am- 4.30pm Monday- Friday

Wallerawang Access Point
Council Chambers, Main St
Hours: 10am-1pm, 2pm-6pm Tuesday & Wednesday; 2pm-6pm Thursday & Friday; Saturday 9am-12 noon. No-face-to-face assistance provided.

 Portland Access Point

Portland Tabulam Health Centre
Hours: 8.30am-4.30pm Monday-Friday. No face-to-face assistance provided.

Department of Health
Tel : 1800  020 103
Web: www.health.gov.au
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Department of Immigration & Border Protection
Tel: 131 881
Web: www.border.gov.au
Hours: 8.30am- 4.30 pm Monday to Friday except public holidays.
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National Disability Insurance Scheme (NDIS)
Tel : I800 800 110
Hours : 9am-5pm Monday-Friday
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Australian Passport Office

Department of Foreign Affairs & Trade
Tel: 131 232
Web: www.passports.gov.au
Hours: 8am-9pm Monday to Friday; 8.30am-5pm weekends;  closed public holidays.

Administrative Appeals Tribunal
Tel:  1800 228 333
Web: www.aat.gov.au
Hours: 8.30am-5pm Monday-Friday closed public holidays.