Ombudsmen

Ombudsmen

An Ombudsman is a person who can investigate and resolve disputes between people & government. This is a free service.

Commonwealth Ombudsman
Tel: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: www.ombudsman.gov.au
Hours: 9am-5pm Monday-Friday except public holidays.

Energy & Water Ombudsman NSW (EWON)
Tel: 1800 246 545
Email: omb@ewon.com.au
Web: www.ewon.com.au
Hours: Monday to Friday 9am-5pm excluding public holidays.
The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.
EWON can investigate a wide range of complaints, including:
• disputed accounts, high bills
• debts, arrears
• disconnection or restriction of supply
• actions of a provider that affect your property
• reliability of supply
• quality of supply (including claims for compensation)
• connection or transfer issues
• negotiated contracts
• marketing practices
• poor customer service

Fair Work Ombudsman
Tel: 13 13 94
Web: www.fairwork.gov.au
Hours: 8am-5.30 pm Monday-Friday except public holidays.

Financial Ombudsman Service
Tel: 1800 367 287
Email: info@fos.org.au
Web: www.fos.org.au
Hours: 9am-5pm Monday-Fridays
Find us on Facebook

Ombudsman New South Wales
Tel: 1800 451 524
Email: nswombo@ombo.nsw.gov.au
Web: www.ombo.nsw.gov.au
Hours: 9am – 4pm Monday to Friday for complaints or enquiries.

Private Health Insurance Ombudsman
Tel: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: www.ombudsman.gov.au
Hours: 9am-5pm Monday-Friday except public holidays.

Telecommunications Industry Ombudsman
Tel: 1800 062 058
Web: www.tio.com.au
Hours: 9:00am to 5pm Monday to Friday